Application Management Services

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Overview

Companies today face significant challenges in unlocking business value from their application portfolios. Aligning application portfolios with continually evolving business needs is becoming more complex. Mergers, acquisitions, geographic expansion coupled with the growing range of vendors, products and platforms have all contributed to complex and frequently undocumented application portfolios that are costly to maintain and not optimized to meet the organizational business objectives.

Vitrana Application Management Services are designed to drive efficiencies through portfolio rationalization, improving maintainability and process automation. Vitrana aims to provide its clients with improved business value, to quantify the expected returns, and to accelerate results.

Vitrana deploys a Portfolio Business Assessment Methodology to identify and prioritize areas for process improvement and define a roadmap to align the overall enterprise portfolio with the business requirements.

Vitrana, directly and together with its partner network, provide the ability to flexibly scale the delivery capabilities associated with technology and functional resources to provide the necessary agility in managing the application platform for evolving business needs.

 

Our Services

Application Management Services assumes the management of all or part of our clients’ application portfolio and related infrastructure. Vitrana, through its deep domain and product knowledge, innovative accelerators, optimized process, agile governance and program management structure delivers services to facilitate the modernization and maintenance of application portfolios in support of changing business needs, whilst seeking to reduce overall costs. Capabilities include:

  • Incident Management
  • Change Management
    • Product Upgrades
    • Business and Product Configuration Management
    • Integration Maintenance and Optimization
    • Data Patching and Data Migration
    • Reporting
    • Validation
  • Performance Management
  • Application Monitoring
  • Problem Management
  • Access Management
  • Training
  • Program Management
  • Regulatory Audit Support
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